Microsoft Dynamics 365

Give your sales and marketing teams a tool that enables them to keep track of customers anytime and anywhere.

Microsoft Dynamics 365 CRM helps you meet strategic business goals and saves you time by automating tasks, while advanced analytics give you insights into your customers' behaviour and needs.

The result? Faster and more efficient decision-making and customer service from sales through customer support to servicing.

I want to better understand my customers Case studies

Our clients

  • logo Česká Spořitelna
  • Škoda
  • o2
  • uzis
  • nova
  • manpower
  • asahi
  • 2n
  • gasnet
  • sazka

Why implement Microsoft Dynamics 365 CRM with us

Custom solutions
Custom solutions

We will customise CRM to your needs and business goals. You can rely on a secure and functional solution that adapts to you.

 

Scalability
Scalability

We will make all our adjustments to Microsoft Dynamics 365 so that you can adapt the system yourself in the future and respond quickly to the evolution of both your business and the market.

 

Flexibility
Flexibility

We will adapt CRM not only to your needs, but also to your IT infrastructure. The Microsoft Dynamics 365 cloud environment ensures high availability, security and performance.

 

Reliability
Reliability

With us, you can rest assured that all adjustments are properly carried out and will not cause technical issues. This means your CRM will always work seamlessly.

 

Užijte si přístup odkudkoli

Enjoy access from anywhere

Integration with Microsoft 365
No more switching between applications. With Microsoft Dynamics 365 CRM, your emails, documents and other communications are all in one place.

Customisability
Microsoft CRM is a flexible, modular solution that easily adapts to your requirements without the need for complex programming.

Mobile accessibility
A full-featured mobile application for Android and iOS enables your sales and service technicians to work with CRM from anywhere.

Get advanced CRM that meets high security requirements

Advanced analytical tools
With Power BI and AI integration, you will have instant access to data insights and deeper analysis of your customer behaviour and campaign performance.

Security and compliance
Microsoft Dynamics CRM meets the requirements of GDPR and other regulations, offering advanced data management and auditing tools for maximum security.

I want flexible CRM

Získejte pokročilé CRM splňující vysoké nároky na bezpečnost
Moduly Microsoft Dynamics 365 CRM – sales a marketing

Microsoft Dynamics 365 CRM modules - sales and marketing

Sales
Get a single overview of customers across teams and increase sales efficiency.

Marketing
Automate your campaigns, better segment your target audiences and measure the results of your activities.

Microsoft Dynamics 365 CRM modules - customer support and operations

Customer Service
Speed up responses to customer requests and increase customer satisfaction with the customer support module.

Project Operations
Keep track of project profitability, plan resources and monitor costs in real time.

Field Service
Streamline the work of your field specialists and automate capacity and logistics planning.

I want a consultation

Moduly Microsoft Dynamics 365 CRM – zákaznická podpora a operativa

We are PRINCIPAL.
Since 2003.

We provide you with top IT services and business
solutions across Europe and North America

400+

experts on projects

150+

clients

36 mil. €

turnover in the last year

Case Studies

Get tips and inspiration to accelerate your digital transformation

All Case Studies

How our Microsoft Dynamics 365 CRM
deployment works

1st step

Analysis

We will first review your business processes, establish what you expect from CRM, and identify areas for improvement.

2nd step

Solution proposal

Based on this analysis, we will propose a CRM solution that will bring you maximum benefit.

3rd step

Integration and training

During CRM deployment, we will take care of integration with other corporate systems and train your teams.

4th step

Support and development

Once CRM is up and running, we will continue to support you and help develop it in line with your needs.

Latest Articles

Get tips and inspiration to accelerate your digital transformation

All Articles

Contact Us

Invalid Input

Invalid Input

Invalid Input

Enter your phone number

Invalid Input

(*)
Invalid Input

  • Response within 24 hours
  • Free consultation
  • Industry-experienced experts
  • Cross-market know-how
Jan Kopecký

Jan Kopecký

CRM Systems Consultant

This email address is being protected from spambots. You need JavaScript enabled to view it.

+1 (647) 768-0942

logo Contractors

We are looking for enthusiastic people who want to join our team and help us create great IT solutions.

Click below to see what positions we are currently looking for at PRINCIPAL headquarters in the Czech Republic.

Find out more at contractors.cz

Later